Every Business Catalyst plans has a number of user accounts included, which double-up as email mailboxes (read under POP Email). This means that up to this number of users can at any one time be working on different areas of your online business.
Every Business Catalyst plan includes a number of email accounts (you can setup an unlimited number of aliases for each mailbox). We support both POP and IMAP. Each email mailbox has a 100Mb disk space limit and a 100Mb attachment limit applies to each message.
You'll receive email notifications whenever a customer inquires or shops on your website, free of charge. Of course you can manage and customize these to suit your needs via Business Catalyst' Workflow options.
Every Business Catalyst plan includes a number of SMS notifications. You can increase this number by purchasing SMS packs.
Every Business Catalyst plan has generous disk space limit, to host your images, flash files and javascript. You can use FTP or the online File Manager to upload your files.
Business Catalyst, like all our other plans, comes with a massive 100GB of bandwidth traffic. In our experience it's unlikely that you will exceed this limit.
You can use your own URL - you don't need to use the yourname.businesscatalyst.com address that is assigned to you when you first sign-up (although you can if you want). You have two choices - you can either let Business Catalyst host your DNS (you need to redelegate your domain to us), or you can create an A-Record in your current DNS hosting service. Most businesses opt to use Business Catalyst's DNS, it's free. We've got an article that will help you out here - never fear :)
You can get support through a variety of avenues - we've got a comprehensive training manual, online help and training videos. We also offer support via our Forums on the Business Catalyst site, where our support engineers are waiting to help you!
As a Business Catalyst Customer, you'll also get access to our free weekly technical Q&A sessions online, and our fantastic and friendly in-app customer support :)
